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I graduated from AMA Makati Campus May 2004. Because of some circumstances, I wasnt able to get my TCG. February 2008, I went to the office of the registrar, at the now newly built AMA Makati Campus building to finally get my TCG and diploma. I was told to come back, its not yet prepared. A contact number was given should I wish to follow up.A week before March 2008, I called to follow up, and Karen told me that I should I can get the docs I need. But when i got there, only my diploma was given, printed only at the time i got there, TCG is still not ready. Nawawala daw. Bumalik na lang ako ng Sabado, March 29.
But I was leaving for the province on the 27th and will need to stay for some time, So I said my uncle will get the documents for me. My uncle went there and came back empty handed. Uncle said Karen told him that she will just hand-carry my TCG to our address, since that’s on her route going home. (how very convenient, but is that the school’s protocol?)
May 2008, and i had my sister follow up, since I was still in the province. Result is still in the negative.
Its now October, and when i followed-up via telephone, Karen passed me to a certain Jonas, who asked me, questions regarding my TCG (who would’nt give me his lastname, or direct contact number) He gave off an impression of efficiency and told me that I should go to their office, on a Saturday, Oct 11, look for him, so i could finally get my TCG. But having endured several times of going there and leaving empty handed, I called their office to make sure, that what i needed is indeed ready. To my dismay and several attempts of phone calls, nobody was answering the phone.
I admit that I should have gotten my TCG as soon as I graduated. My fault. But what the hell is wrong with the
‘high-tech, high standard’ policy that the resistrar’s staff is so very inneficient? Hindi ba nila masabi na my problema po, wag na muna kayo pumunta. I kept asking that Jonas, was there a problem, you couldnt give my my TCG, di ba dapat nala-store na ang record nun sa computer, wala daw. Kunin na sa sabado, e kahit telepono, di nila masagot. Ano, pupunta ako dun baka wala palang tao.
AMA management, ano ba naman yan, baka dapat bago kayo mag-expang ng mga campus at learning centers, i-train niyo muna ang staff niyo ng a basic courtesy at efficiency.
Filed under: Uncategorized | Tagged: ama makati, marietta sicat, TCG | 2 Comments »